How to Call an Ambulance in Thailand for Expats and Tourists

Being prepared for medical emergencies is crucial, but due to language barriers and different emergency response systems, it might seems like a daunting task. We'll tell you exactly how to call a nearby ambulance and communicate with them effectively

Understanding the Emergency Numbers

In Thailand, there are specific numbers to remember in case of a medical emergency:

  • For general medical emergencies throughout Thailand: 1669.
  • In Bangkok, for public EMS: 1646 (Erawan dispatch center, more info), though 1669 will also work in Bangkok.
  • For private EMS under the BDMS hospital network (including Bangkok Hospital, Samitivej Hospital, BNH, Phayathai, and Paolo): 1724, which offers English-speaking operators and emergency physicians on board for serious conditions.
  • For private EMS from Bumrungrad International Hospital (Bangkok only): +66 2011 5222.

Choosing Between Public and Private Hospitals

  • Public Hospitals: Accessible via 1669, suitable for most emergencies and available everywhere in Thailand
  • Private Hospitals: Offer services in multiple languages and are experienced in dealing with foreigners. For direct access, save the emergency number of your chosen hospital.

When to Call an Ambulance

Consider calling an ambulance if:

  • The condition appears life-threatening.
  • The condition could worsen en route to the hospital.
  • Moving the patient might cause further injury.
  • The situation requires the skills/equipment of emergency medical personnel.
  • Traffic or distance could delay reaching the hospital.

What Information to Provide

When calling, you should be ready to provide:

  • The patient's location (look for landmarks to aid identification).
  • Your phone number.
  • Patient's condition, including consciousness and breathing status.
  • Patient's name, age, gender, and medical history.
  • If contacting a hospital directly, patient's hospital number.

Emergency Preparedness

  • Stay calm and provide clear, concise information.
  • In public places, seek immediate help; there might be a first-aider nearby.
  • Keep medical insurance cards and important documents handy.

Language Barriers

If you are having trouble communicating with the phone operator in English:

  • Contact a nearby private hospital directly as they deal with more foreign patients.
  • Seek a Thai-speaking person nearby who can help translate

If you don’t speak Thai or English:

  • Call your nearest private hospital and request an interpreter, many private hospitals have interpreters for a variety of languages.
  • In emergencies, seek a Thai-speaking person to communicate your location and situation.

Using an app to send your location

The quickest and most accurate way to communicate your location, especially if it's not near any landmarks, you can send your location using an app.

Consider registering on the BES i lert u application (Apple only) to do this. This app can aid EMS in locating you through your phone's GPS system, which is particularly useful in Thailand's traffic-heavy areas like Bangkok.

BES i lert u is for private EMS under the BDMS hospital network (including Bangkok Hospital, Samitivej Hospital, BNH and Phayathai)

Conclusion

Being prepared for a medical emergency in Thailand involves understanding the emergency numbers, knowing when and how to call an ambulance, and being aware of the language assistance available. By staying informed and prepared, expats and tourists can navigate Thailand's healthcare system more effectively in emergencies.

Are you looking for assistance in coordinating medical care in Thailand?

As a medical tourism facilitator, we specialize in helping individuals navigate Thailand's healthcare landscape. Whether it's selecting the right hospital, arranging medical appointments, or providing guidance during emergencies, we're here to help. Reach out to us for personalized support and peace of mind during your medical journey in Thailand. Let us be your trusted partner in ensuring a smooth and stress-free medical experience.

CONTACT US for a free quote

Plan Your Medical Procedure with Our Dedicated Care Team

Step 1/3

Personal Information

Date of birth
Preferred language
Gender
Step 2/3

Procedure

Which procedure are you interested in?
What is your budget?
When are you planning to travel?
Where would you like to do the procedure?
Step 3/3

Additional information

Please add any additional information here
Back
Next step

Done!

We'll be in touch with you in 1-3 business days.
Return to homepage
Oops! Something went wrong while submitting the form.